Our flexible, convenient, and automated survey system makes it easy for your target
audience to provide their opinions – and quickly turns their views into useable
information that sheds new light upon your world. With rapid feedback and insightful
analysis you have the tools you need to better satisfy your stakeholders, to perform
more effectively, and to achieve more rewarding results.
Insight Counts has developed a sophisticated data collection system that seamlessly
combines Internet and telephone responses to provide you with more accurate, more
timely, and more relevant information. With Insight Counts your data collection
is:
Easy
Our integrated web and telephone-based system allows respondents to offer their
insight the way that they want to, when it’s convenient for them. Even mailed
or faxed forms can be easily entered in a web-based interface, reducing the time
and cost to get results to you.
Fast
With Insight Counts, data is available for analysis as it is received. Use your
information as soon as the first respondent provides his or her insight. Monitor
response rates to forecast study completion. Spot possible problems with the data
and take action early – before the survey is complete.
Economical
Our automated system reduces your cost of data collection and reduces the
time it takes you to get your answers. Your organization’s money and time is freed
up to use the insight – and to profit from it.
Inclusive
Insight Counts’ system allows respondents to use whatever response method is available
– whether it is Internet, telephone, or pencil – so no one is excluded. The views
of individuals who are challenged by technology, literacy, language, or mobility
are all included and valued equally. Everyone’s insight counts.
Accurate
Most respondents provide their information electronically, allowing the Insight
Counts system to ensure that responses are complete and critical questions are
answered, and that questionnaires are not lost, misplaced, or double-counted.
Ambiguities due to poor handwriting are virtually eliminated, and verbal telephone
responses that convey feeling as well as fact can provide additional insight.
Ongoing
Make more timely and informed decisions using Insight Counts on-line data
analysis capabilities. You no longer need to conduct periodic surveys, or wait
for study completion to use your results. Instead you can continually gather data,
and watch for changes in responses. You can monitor trends, measure improvement,
and discover new opportunities as shifts in respondent viewpoints provide you
new insights into changes in your world.
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