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Tools for Gathering Insight
When you’re ready to gather insight from stakeholders, do you know where to start? What to ask? How to ask it? If not, trust Insight Counts to point you in the right direction. We’ll work with you to develop a customized insight gathering plan which may include one or more of our innovative tools:
  • Surveys—when you know which stakeholder group you want to hear from and what you want to know. Our automated surveys are the best, most economical way to get statistical data quickly and accurately when you know exactly what you want to ask.
  • Focus groups—when you need a facilitated forum to encourage open-ended feedback.
  • Ongoing survey programs—when you want to monitor stakeholder sentiments on a regular basis.
  • Mystery shoppers—when you want to keep tabs on the quality of customer care.
  • Stakeholder Perception Packages—bundle survey design and delivery efforts with varying levels of coaching and management consulting support to help you make the most of the insights you gain.
Best of all, we tie it all up with straightforward reporting so you get the answers you need in a format that makes sense.